Frequently Asked Questions

How can I confirm what kinds of ink I should buy?

Check the following 3 steps:
(1) What is the brand and model for printer and print head?
(2) What material would you want to print on?
(3) What is the whole printing process flow?

What about the color fastness of your ink?

The color fastness of our ink can reach 4-5 Grade. And we have SGS Testing Report for your reference.

How about the quality guarantee period?

One year!

Which package do you have?

We have packages in 100ml, 1ltr, 5ltr, 20ltr ink bottle. We are also providing customized packaging as per our customers requirement.

How about the goods package? Customized OEM packing & logo accepted?

Yes, sure! We supply normal OEM packing for free. You need to just inform us your logo & packing information in details. We will do it for you.

Could you offer some sample for testing?

Yes, we would like to offer FREE SAMPLE within 1000ml per color for wide format printers. You only need to pay the shipping cost.

How much the freight would be?

It depends on your area, we used TNT/FedEx/DHL for bulk service, but the discount will be available.

Is there any discount for large quantity?

Yes, definitely. It will be depending upon what you ordered, and how many it is ordered. Our discount support is always existing for you.

When you ship my order?

Normally 5-7 days after receiving your payment, but it can be negotiated based on order Qty and production schedule.